Evaluating Intercultural Behaviour
I have an interesting story to share about an intercultural situation I witnessed during my trip at Country X (which I shall not name for good intention.)
Imagine this, you are running towards the elevator which is closing and you yell out: “HOLD THE DOOR PLEASE” but the person decides to press the 'close' button anyway. This is a behaviour that many of us will find rude and disrespectful. However, after what my local X friend has told me, I realised that it is actually a perfectly normal gesture to do. That is, letting the elevator’s door shut in someone’s face.
Like you, I was surprised yet amused to learn about it as well. However, in their culture, time is precious and the pace of life is very fast as people are always rushing from one place to another. Therefore, it is equally rude to hold the door and keep others in the elevator, waiting. Hence, explaining the reason behind their ‘unique’ behavior.
Indeed, different values affect different norms in behaviour. Behaviours that we find distasteful or rude do not necessarily mean that members of another culture would perceive it likewise. In fact, like in the case for Country X, they consider what we see as disrespectful, as normal or even an act of courtesy. Similarly, foreigners coming from different culture and background might find our culture unacceptable or downright crude.
In such situations, it is prudent to understand the intercultural differences of people in another country before being judgmental towards one’s behavior. This act of consideration will help to minimize misunderstanding and also prevent any unhappiness from escalating into a conflict.